Getting to Work

Last week our CEO put me in touch with some friends of his at another startup, and asked me to consult with them on how to ramp up their customer success and support teams. Great experience! The guys I connected with were hungry, eager to learn, and had really great questions for me. Towards the end […]

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Justice in Ecology and Design

With gratitude to the City of Austin for awarding me a grant, I had the pleasure of attending the SXSW Eco conference this year. What an experience! It was simultaneously a snapshot of our world’s stunning beauty and a glimpse into the innovation and design of our future. Feeling inspired, humbled, energized, curious, frustrated, amused, and imbued with […]

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